Royal Australian Airforce
Leadagility partnered with Carson Group to deliver a state-of-the-art, environmentally responsible facility for the Department of Defence (DoD). The first of its kind for the DoD it aimed to deliver unprecedented cost effectiveness with intelligent shared space allocation. For the end-user, two Royal Australian Airforce (RAAF) squadrons, success equalled zero down-time in operational activity as well as an agreement on workspace allocation and shared work practices. While Carson Group focused on bringing the building in on time, Leadagility focused on ensuring the end users were happy and effective in their new environment.

Despite the highly transitional nature of squadron personnel and cynical RAAF leadership, Leadagility engaged staff via a migration planning team. The team created new policies and work practices, addressed staff concerns, conducted workspace tours and developed content for newsletters, training days and workspace handbooks. Leadagility also created documentation for accreditation with the Green Building Council of Australia --- a key requirement of the DoD.

At go-live, RAAF leadership cited the following as benefits of using change management experts on the project:
·  personnel being 90% operational, with executive areas experiencing no down-time
·  majority of personnel being involved in either planning and/or moving, leading to greater acceptance of changes
·  “breaking down” the culture divide across squadrons

The Department of Defence      

Shared Services Centre
“Leadagility worked with us to ensure that we had a framework for our people being ready not just our business being ready as we moved towards becoming a corporation. Over the months they were quick to adapt from planning strategically to managing specific operational projects, which supported actual change in the business. Our largest project involved the implementation of SAP Payroll internally and across a major client. This also involved introducing a shared services business model and relocating staff into a new call centre. This was instrumental in allowing us to support payroll services to clients via a “one system, one process” philosophy. This change impacted organization design, methods of work processing as well as use of space. Managing our people throughout this change resulted in reduced downtime of service delivery to clients, quick resolution of issues and happier staff. Over the months we saw resistant and disruptive staff talking proudly about their new facilities, performing new processes effectively and taking on higher levels of responsibility.
Working with Leadagility has given our people skill to further adapt to change and a belief that they can be part of creating a better working environment.”

CEO, NSW Businesslink Pty Ltd      

Financial Services Provider
“The Change Leadership service provided by Leadagility allowed me to take a step back from the detail and focus on the values and behaviours vital in driving a cultural change and engaging staff. Leadagility’s approach provides a framework, which draws together the vision, the culture and the people management. This framework has been key to our success in driving this cultural change.”

Operations Manager, Perpetual      

Marketing, Point-of-Sale Distributor
"Markitforce has partnered with Leadagility over the last 12 months. They have been vital in supporting the business to achieve significant targeted sales growth. They took time to thoroughly understand our business, and brought a fresh perspective and relevant examples on how the big end of town operates. They quickly made recommendations on how to mitigate the people risks to support growth targets. The outcomes of our work together are an effectively operating top team, who I can now confidently delegate the operational components of my business to. This has freed me to focus on the next steps of business expansion."

MD, Markitforce      

Australian Regional Airline
“Leadagility acted quickly and effectively in meeting our need to skill a number of managers and supervisors in the area of Change Management. They brought deep knowledge and experience to the design and delivery of a highly-interactive 1-day program. The program provided staff with skills around managing the people aspects of organisational change and plan for the IT systems project affecting 70% of the workforce. The success of the first workshop resulted in more than full attendance at subsequent workshops.”

Training College, Qantas      

Satellite TV Organisation
"Abby supported Senior Management from across all areas of the organisation to ensure we were equipped to manage and support the new Interactive TV services. Her work helped ensure that the project remained the priority in the eyes of the Executive Management team. Further, Senior Management drove relevant changes to their respective departments. We went to market “on-time” with our employees having the knowledge, skill and systems to liaise with our customers effectively."

Former General Manager Interactive TV, Austar      

UK Media Giant
"The coaching delivered by Abby to HR Managers in this 10,000-large, UK Media Giant, resulted in cost savings of up to 10% across Internal Communications, Recruitment and HR Administration functions. The organisation didn’t just realise cost-savings but also increased ownership of issues which has resulted in a continuing drive for improvement across procedures as well as teaming."

Partner, Arthur Andersen - BSkyB Engagement      

Global Resource Management Consultancy
“Leadagility do not do training programs. They facilitate real change within businesses. We enjoy working with them as we create the solution together. They also ensure that the solution is properly supported within the organisation to build traction around behaviour change. Our last Partner’s development session had Partners dressed in their favourite sporting teams’ jerseys, eating oranges at half time and learning the principles around coaching direct reports through role-playing. Despite one of the Partners receiving a “yellow card”, the workshop was a success. Coaching activity is on the increase, with Partners asking for more information and support from HR.”

Organisational Development Manager, ERM      

IT Solutions Provider
For an IT solutions provider we used individual coaching and group facilitation to:
· increase employee morale and productivity;
· create high performance teaming;and
· foster a culture of problem solving and improvement.

"We engaged Leadagility to drive organisational development by fostering employees' sense of ownership and commitment, and to improve employee motivation by creating a company that supported their aspirations. During the course of a series of tailored workshops employees attitudes to the company and their roles within it improved significantly, resulting in the reduction of personnel-related issues and the opportunity for management to delegate responsibility with greater confidence. The success of this programme was largely due to the professionalism and experience of the Leadagility consultants, who gained the respect and confidence of all our employees through strong facilitation skills and a focus on results."

General Manager, Sysao      

Signage Franchise
"I have reconnected with the vision and goals of my business. I can give 100% to my role as the General Manager. The work on my leadership skills has allowed me to be “the leader”, and equipped me to develop and empower my team to perform day-to-day activities. My office is buzzing with activity. For the first time in months I can see the opportunities for the business and my career being brought to fruition."

General Manager, Signwave      

Blue Chip FMCG
"Your high levels of enthusiasm and constant push towards outcomes ensured that I accomplished my business objectives: increase of sales by 5%. The coaching series gave me space outside of the work environment to think big picture and creatively solve challenges that I was presented with. I achieved results by improving the way I managed myself and my team."

National Sales Manager, Nestle